Skipping a box

Skipping a box is easy, and can be done whenever it suits your needs.

1. Login to your account

2. Click on the link that says 'Place box on hold for a week'.

3. Click the date on the calendar for the box you want to skip (if the date you want to skip says it's In Process, contact us at support@tomatomountain.com and we'll help you out).

4. Click the Hold Delivery button.

5. Select the action you would like to take:

  • Donate - select this option to contribute the value of your box to community organizations we support with fresh produce every week.
  • Hold - select this option to skip the box with no charge.
  • Cancel - to cancel back to the previous screen

6. Your box for the selected date will now appear gray, indicating it's "On Hold" per the legend that appears beneath. Well done, human. Kick back and enjoy the rest of your day.

Still need help? Contact Us Contact Us